Sony have announced a new customer support service. Sony are using Twitter to help provide additional customer support via @AskPlayStation. @AskPlayStation will run from 9:30AM – 5:00PM PST Monday through Friday with real-time responses between 2PM – 5PM PST. Sony point out there are other services online were you can look for customer support, these include the Playstation knowledge Center and Playstation Community Forums.
Source: USA Playstation Blog
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