Nintendo have warned that some players could experience a bug when saving in the Blue areas in Lumiose City, as shown in the picture, in Pokémon X/Y. if a player saves, exits the game, loads up the game and loads that save, there is a chance that the controls will not respond. Nintendo is currently working on a fix for the game. if you have already experienced this issue, Nintendo is also working on a App that can recover your save file which will come to the eShop soon.
Source: Nintendo UK
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