Thursday, March 26, 2009

My 360 Replacement Experiance.

It only took a week, but i got my 360 back. i must admit i'm impressed with the speed it took, only a week. it would've been here yesterday but UPS were delayed a day.
of course this may not be the same for everyone, thinking about it the main reason for such speed would be that my console had no repairs. it was a very early model and i doubt that the parts for it exist, and they probably decided that it would be simpler just to sent me a new one.
i have to say that i do no have one of the new chipsets. i'm a little disappointed, but i understand why; the 360 i sent was a original one, which means that i have a original power brick, the new chipsets use a different power brick...and unfortunately older bricks do not work with the newer models, which means it's cheaper to send me a a newer version of the original model.

getting it replaced was a interesting experience. it's all done online now, even trying to phone in tells you to go to the website. the website relies on you being online, with a live account and being registered, which thankfully i am which made it very simple, fill in the boxes, say whats wrong. if you have a RROD, the site automatically adds 3 years of warranty which should make the process free. the emails are a little confusing, they cover all bases by sending a email with all the information possible which can make it difficult to pick out your own info, and you have to provide your won box. thats the only issues i have, everything else went smoothly.
i'm impressed, but i guess they have had alot of experience, it was smooth, didn't take long, and relatively out of my hands. i'd say good overall.

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